Richard Broom Photography

Photographs, Video and Stuff

The Ikea Shambles

For the first and last time, I visited Ikea in Southampton this afternoon. I booked a ‘click and collect’ pick-up and oh my, what an utter shambles it was. Hopeless uncommunicative staff moving at a glacial pace (if they are there at all – see the picture of the empty ‘click and collect’ room). They sent me an email telling you that my pick-up is ready and then, when you arrive, you have to wait, and wait, and wait, and wait. An so, goodbye Ikea, you will never see me again!

Ikea’s empty click and collect hall – everyone kept waiting.

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