Richard Broom Photography

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The Ikea Shambles

For the first and last time, I visited Ikea in Southampton this afternoon. I booked a ‘click and collect’ pick-up and oh my, what an utter shambles it was. Hopeless uncommunicative staff moving at a glacial pace (if they are there at all – see the picture of the empty ‘click and collect’ room). They sent me an email telling you that my pick-up is ready and then, when you arrive, you have to wait, and wait, and wait, and wait. An so, goodbye Ikea, you will never see me again!

Ikea’s empty click and collect hall – everyone kept waiting.

2 Responses to “The Ikea Shambles”

  1. John

    What a joke, Richard! I have never been a fan of this company, they have one HUGE store in the valley. I walked it, looked around, and left. They sell cheap stuff anyway, sorry to say. The best thing about the visit was the smell of the food in the upstairs dining area. I hope you have better luck soon!

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