Join me in the departure lounge at Aberdeen International Airport in Scotland as passengers get ready to board a British Airways flight to London. Aberdeen International Airport is a cosy, friendly but small regional airport. Friendly staff, and not at all like some of the UK’s bigger airports (Birmingham, Luton) which, it could be argued, should be avoided. I travelled via Birmingham Airport this week and met with some deeply impolite and unfriendly Logan Air ground staff at check-in. Not quite the friendly Scottish welcome I was expecting. A disappointing response. Get your act together Logan Air!!!
